Working Title

Per Diem Medical Assistant

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.  Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus.  Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect  Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code.  The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Student Health Services

Appointment Type

This is a one-year temporary appointment. It may also be eligible for renewal.

Time Base

0.01 FTE

Work Schedule

Intermittent/Hourly

Anticipated Hiring Range

$34.00 Per Hour

Salary is commensurate with experience.

Position Summary

The Per Diem Medical Assistant (MA), is a patient caregiver who, under the general supervision of the Clinic Manager and the medical supervision of Student Health Services' (SHS) Doctors, is responsible for direct and indirect patient care activities including phlebotomy and Clinical Laboratory Improvement Amendments (CLIA) waived laboratory testing. The incumbent also helps maintain efficient and effective workflow to ensure high quality health care.

Position Information

Clinical Support Duties

• Refers to patient's charts and/or Electronic Medical Records (EMR) to obtain orders to initiate authorized patient care or testing.
• Assists in maintaining the SHS Clinic and SHS CLIA waived Lab in state of preparedness by performing the basic infection control practices of cleaning and sanitizing work surfaces, performing regular equipment maintenance checks, maintaining inventory, and regularly ordering and restocking with appropriate supplies, and materials used in the SHS clinic and SHS laboratory;
• Ensures applicable equipment is operating at required temperatures and humidity.
• Measures and records objective data (i.e. vital signs, height, weight, vision, hearing tests) in patient record as determined by nature of visit or as directed by clinician.
• Prepares examining room and patient for type of examination to be performed, including set-up and clean-up of examining room and patient, using basic infection control practices, universal precautions, and aseptic techniques.
• Assists clinicians with minor surgical procedures; includes proper set-up, clean-up, and patient preparation.
• Assists clinicians with specialized procedures and treatments (i.e. casting, ear irrigation, suture removal, dressing change), including proper set-up, clean-up, and patient preparation.
• Performs EKG's as ordered by the clinician.
• Chaperones providers as needed.
• With advanced training and competency testing, may administer medications by intradermal, subcutaneous, or intramuscular injections, perform skin tests and measure/ describe skin test reactions per established protocols.
• Assists disabled students with personal care.
• Maintains accurate recordkeeping of lot numbers, expiration dates and control logs required for compliance with SHS protocols and regulatory agencies.
• With training and current CPT, I certificate may perform skin punctures and venipunctures within the SHS
  when ordered by Incensed providers.
• Follows Pre-collection Collection, and Post-collection procedures including compliance with SHS Exposure Control Plan requirements to collect, process and label clinical specimens including phlebotomy specimens.
• Processes and prepares clinical specimens for transfer to reference laboratory.
• With specific training and current SHS document of competency performs CLIA-Waived tests ordered by SHS physician or other licensed practitioners.
• Performs CLIA-waived testing and CLIA-waived control specimen testing per SHS protocols and test manufacturer's instructions.
• Operates a variety of clinical and laboratory equipment including equipment for CLIA-waived testing.

Clerical Duties

• Documents medical history and examination findings including vital signs as required by SHS protocols in SHS EMR software system.
• Documents CLIA- waived testing results and control results in clinic practice management software program.
• Performs laboratory administrative and clerical functions, including patient record-keeping and the preparation and transmission of specimen documentation.
• Maintains accurate records of lot numbers, expiration dates, control logs, Daily Communication Error Exception Logs, Lab Outstanding Test logs, follow up documentation and resolution forms for compliance with SHS protocols and applicable regulations.
• Maintains daily refrigerator and freezer logs.
• Maintains daily, weekly, and monthly SHS Clinic checklists.
• Documents errors and/ or problems in SHS Incident Reporting process.
• Assists with effective management of patient flow to clinicians and ancillary services. Communicates with other Health Center staff (providers, nursing support staff, medical records personnel, etc.) to enhance the effectiveness patient flow and is aware of provider's availability at all times.
• Prepares instrument packets and trays, sterilizes instruments and other equipment used in clinical areas of the SHS per SHS protocols.
• Performs daily, weekly, and monthly autoclave performance (temperature, vacuum & biological) testing; and
• Maintains logs for compliance with SHS protocols and regulatory agencies.

Other Duties as Assigned At All Times

• Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi–Cultural University (P30D).
• Demonstrate safe work practices for oneself, others, and the office environment.

Minimum Qualifications

Knowledge:
In addition to those of the Clinical Assistant, possess working knowledge of daily clinic operations; aseptic techniques and requirements; uses, application, and proper operation of various medical supplies and equipment used in performing the duties described above; California laws and regulations pertaining to medical assistants. General knowledge of anatomy and physiology appropriate to the duties assigned; understand the potential hazards or complications resulting from administering medications and how to initiate emergency procedures.

Abilities:
In addition to those of the Clinical Assistant, ability to demonstrate the proper techniques in administering medications in a variety of manners including intramuscular, intradermal, or subcutaneous methods and by inhalation; proper techniques in performing injections and phlebotomy; competency in performing assigned medical technical support services such as the standard tests and limited procedures described above; maintain effective working relationships with practitioners and other health center support staff; and be sensitive to and communicate effectively with diverse patients.

Education and Training:
High school diploma or equivalent or combination of education and experience which provides the required knowledge and abilities. While Medical Assistants are not certified, registered, or licensed in the State of California, the Medical Board of California requires that medical assistants complete specific types and hours of training to perform the duties outlined in their scope of practice. This training must be documented and a physician or other qualified teacher, as identified by the Medical Board of California, must certify in writing that the Medical Assistant has completed the training successfully. CSU-specific requirements are as follows:

1. Most common, incumbents are required to possess a certificate of completion from an accredited and approved medical assisting program through the Department of Education or Bureau for Private Postsecondary Education within the Department of Consumer Affairs. In this case, the supervising CSU physician must verify competencies. OR
2. At the discretion of the student health center director, an in-house campus-training program may be developed according to the guidelines established by the Medical Board of California. In this case, a CSU physician must document and certify in writing that the formal training and clinical practice hours required by the Medical Board of California to perform the duties of a Medical Assistant have been completed successfully.

NOTE: If a Medical Assistant is performing phlebotomy outside the regular scope of practice, appropriate phlebotomy certification may be required by the State of California.

Preferred Qualifications

• General knowledge of clinic and laboratory operations and equipment.
• Working knowledge of aseptic techniques, Bloodborne Pathogens, Needlestick Safety and Prevention and universal precautions to be employed when using needles and other sharps.
• Understanding of clinic and laboratory safety and quality assurance practices and procedures.
• Working knowledge of CLIA-waived testing procedures, methods, and criteria.
• Basic knowledge of medical terminology pertinent to clinic and laboratory operations.
• Basic knowledge of CSU, State and Federal information privacy regulations including HIPAA.
• Understanding of patient confidentiality and the privacy of individually identifiable health information
  (PHI).
• Basic knowledge of applicable laws and regulations pertaining to MA's clinical and clinical laboratory duties.
• Effective communication skills.
• Possess a high school diploma or equivalent.
• Six to 12 months of related experience in a health care setting.
• Ability to work tactfully and harmoniously with students, staff, and others.
• Ability to provide excellent customer service.
• Current California Phlebotomy Technician I Certificate (CPT I).
• Current Basic Life Support/ Automated External Defibrillator Certificate (CPR/A ED).
• Computer skills: ability to use practice management software program, laboratory program, use email and Microsoft Office applications; and
• Abilit to independently implement routine clerical procedures.
• Core Competencies – embody the following competencies:
• Bias toward collaboration and teamwork.
• Effective oral, written, and nonverbal communication skills.
• Customer/Client Focus with an emphasis in problem solving and resolution.
• Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence.
• Diversity and inclusion.

Required License /  Certification 

• Certificate of completion from Medical Assisting School is required.
• Current California Phlebotomy Technician I Certificate (CPT I).
• Current Basic Life Support / Automated External Defibrillator Certificate (CPR/AED)

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions.  SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU).  CSU is a state entity whose business operations reside within the State of California.  Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception.  While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.