Job Summary

The Staff HR Investigation Manager serves as the primary investigator for staff-related conflict resolution matters, including other conduct of concern (OCC), employee/labor relations matters, staff workplace violence prevention program (WVPP) matters and other staff-related situations requiring in-depth fact finding.  This position will also be involved with managing campus-wide training efforts around conflict resolution matters, including OCC, ER/LR matters, WVPP and other HR topics, along with the development and facilitation of related content. In addition, the incumbent will function as a management level HR generalist, cross trained to provide management level support to various Staff HR work units.

Key Responsibilities

• Serve as Staff HR's primary investigator for staff-related conflict resolution matters.
• Manage campus-wide training efforts around conflict resolution matters, including the development and facilitation of related content.
• Function as a management level HR generalist, working with various Staff HR  units.

Knowledge Skills and Abilities

Thorough knowledge of general human‑resources practices, campus procedures, and policies; demonstrated ability to lead investigations of complaints, prepare formal responses, and apply dispute‑resolution techniques; excellent written and verbal communication and interpersonal skills; proven capacity to engage effectively with an ethnically and culturally diverse campus community; ability to establish and maintain positive working relationships, support a culture of mutual respect, and collaborate across all organizational levels; willingness to “roll up sleeves,” learn operational requirements, and provide hands‑on support as needed; strong customer‑service orientation, acting with integrity and exercising discretion on sensitive or confidential matters; commitment to excellence in work performance; ability to set priorities and deadlines for multiple simultaneous projects; capacity to multitask across various HR disciplines and independently manage competing priorities.

Ability to communicate with an ethnically and culturally diverse campus community.  Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.  Ability to contribute to a positive university experience for each and every student, and assist in achieving the university's commitment to a "vision of excellence."

Education and Experience

Bachelor’s degree in Human Resources, Business Public Administration or a related degree and a minimum of three years of related experience required. Experience in collective bargaining environment and in higher education preferred.

Physical Summary

Sedentary work - Involves mainly sitting. Walking and standing are minimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department

Staff Human Resources

Compensation

Hiring Range: The hiring range for this position is $83,000 - 86,000/year commensurate with candidate's education, experience, skills, and training.

Benefits

This is a management level position with an attractive benefits package, which includes a vacation accrual rate of 16 hours per month, and excellent choice of medical, dental, and vision insurance, long term disability coverage, life insurance, educational fee waiver, and retirement benefits.

Classification

Administrator I

Application Procedures

Click Apply Now to complete the CSULB Online Employment Application.

PLEASE FILL OUT THE APPLICATION COMPLETELY                                                                    

It is important that all sections of the on-line application are filled out completely and accurately. Please include all relevant education and experience. Your application will be used to determine whether you meet the minimum qualifications for this position.

Additional Information

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Due to the nature of this position, current CSULB employees are subject to a criminal record check unless they have successfully completed a criminal background check through CSULB within the past 12 months.

CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited. Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Accommodations

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact StaffHR-Accommodations@csulb.edu.

Out of State Employment Policy

California State University, Long Beach, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Equal Employment Statement

Consistent with California law and federal civil rights laws, CSULB provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, national origin, or other protected status. CSULB complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.