Job Summary

Reporting directly to the Vice President for Strategic Enrollment Management and Marketing (VPSEMM), the Director, Operations and Fiscal Management for SEMM oversees all administrative, fiscal, and personnel functions of the Office of the Vice President for Strategic Enrollment Management and Marketing operations. The position will serve as key strategist and advisor to the Vice President for SEMM on matters including, but not limited to, strategic planning, resource allocation, personnel and fiscal planning, processes, and policy. This position will serve as a senior leadership team member and will oversee continuous and integrated operational improvements.

The position will be responsible for work that supports the university and division strategic plans and other campus-wide initiatives such as GI 2025 and the Strategic Enrollment Plan. Working in collaboration with division and campus leadership, this individual will support the work of the VP for SEMM to move the division and university forward and respond to inquiries from campus and community stakeholders.

Duties / Responsibilities

• Analyze and manage divisional budget to ensure budget fidelity and departmental alignment with the financial priorities of the division.
• Develop and maintain a fiscal mechanism to facilitate budget transparency, expedited decision-making, and monthly review of fiscal status.
• Coordinate recruitment and hiring processes of the division to comply with HR rules and guidelines.
• Ensure divisional staff have what they need to be successful by establishing and maintaining an efficient process to solve logistical, facility, or supply problems.
• Establish, write, and distribute a monthly All Division email to inform staff of important information, dates, projects, and highlights of divisional work.
• Administer the VP’s calendar, meeting minutes and event management.
• In collaboration with the executive assistant, manage the calendar of the VP for SEMM.
• Manage weekly Enrollment Management Leadership Team (EMLT) meetings, divisional meetings, professional development meetings, and ad hoc meetings with campus staff and external visitors.
• Manage and organize monthly all divisional staff meeting focused on professional development and staff recognitions.
• Provide summary and analysis of reports and complex memoranda submitted to the vice president for consideration.
• Coordinate and distribute minutes for all EMLT meetings, ad hoc meetings, and senior leadership retreat meetings.
• Plan and implement the annual division retreat, bi-annual senior leadership retreat, and staff meetings.
• Support Outreach and Recruitment and Orientation with major recruitment and orientation events.
• Provide support and oversight for the vice president's projects and initiatives, driving project success from strategy to execution.
• Collaborate with senior leadership team members to identify, develop, prioritize, and implement high-impact enrollment strategies and process improvements.
• In collaboration with the vice president, responsible for divisional strategic planning, including the annual goal setting process for the vice president and members of the senior leadership team.
• Responsible for evaluating performance related to annual goals, including the development and dissemination of bi­-annual reports.
• Serve as the notary for Strategic Enrollment Management and Marketing
• Other Job-Related Duties as assigned

Minimum Qualifications: Required Education and Experience

• Bachelor's degree and five to eight (5-8) years of professional and supervisory experience

Required Qualifications

• Thorough knowledge and understanding of the principles, practices, and procedures of CSU and Enrollment Management.
• Strong written and oral communication skills.
• Advanced skills in short- and long-term planning, program and project management, facilitation, and collaboration.
• Sound strategic thinking and consulting skills are needed to guide organizational progress toward effective strategies and solutions.
• Possess the ability to understand and resolve administrative problems and solutions involved in supporting students as they apply, enroll, and graduate from CSUSB.
• Advanced knowledge to analyze complex problems and devise innovative solutions, working independently and collaboratively.
• Effective skills to coach, facilitate, and influence people at all levels

Preferred Qualifications

• Master's degree preferred
• Extensive knowledge of the CSU, CSUSB, and the Inland Empire, and experience in successfully servicing the needs of student populations. Demonstrated commitment to championing the division's mission and vision and using evidence-based practices to inform continuous quality improvement.
• Experience navigating complex organizational environments.
• Innovative use of technology and competency in building and analyzing data of all types for decision­ making purposes.
• Financial and business analysis techniques; database construction management and retrieval methods; familiarity with the roles and functions of strategic enrollment and marketing units in higher education; understanding of rules, regulations, and laws regarding student records; customer service standards and procedures, record retention and/or destruction policies and procedures.

Compensation and Benefits:

Anticipated Hiring Range: $4,812 - $7,677 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Position Information:

Work status: Full-time/Exempt/At-will

Academic year schedule: Monday through Friday (8:00 am – 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The scope of responsibilities for this position includes making or participating in decisions that may have a material financial benefit to the incumbent. Therefore, the individual holding this position is required to file an initial Conflict of Interest: Statement of Economic Interests ("Form 700") within thirty (30 days) from the date of hire and on an annual basis. In addition, the individual holding this position must complete the required conflict of interest training within thirty (30) days of their appointment and at least once during each consecutive period of two calendar years following the appointment, subject to the Fair Political Practices Commission regulations.

MPP: First considerations will be given to candidates who apply by October 4, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Campus Security Authority

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act