CLASSIFICATION TITLE: Student Services Professional IB

UNION CODE: R04

TEMPORARY END DATE: This position is temporary and ends on or before June 30, 2026. Any continuation beyond June 30, 2026 is contingent upon satisfactory performance and available funding.

FT/PT: Full-time   

PAY PLAN: 12-month   

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: Starting salary upon appointment is not expected to exceed $4,482 per month

CSU CLASSIFICATION SALARY RANGE: $4,482 - $6,342

PAY BASIS: Monthly  

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

POSITION PURPOSE: The CSUB Office of Student Involvement enhances the quality of the student experience through supporting student clubs and organizations, creating and promoting involvement opportunities for all students, and encouraging active participation in the student learning process.

Under the general supervision of the Director of Student Involvement, the Student Clubs and Organizations Assistant will assist with all major aspects of student involvement as it relates to student clubs and organizations. This includes, but is not limited to, the registration and recognition of student groups, co-advisement of fraternity and sorority life, event planning, and marketing and communications for department-led activities.

DUTIES & RESPONSIBILITIES:

Student Clubs and Organizations

1. Provide information to students and advisors regarding the chartering requirements for recognized student organizations.
2. Assist students with completing the registration process for new and returning clubs and organizations through RunnerSync; review submissions and coordinate in-person follow-up as needed.
3. Maintain and update student organization materials, including documents, resources, databases, (e.g. ‘Runner Involve platform).
4. Track and update records for all student organizations that have completed or are pending registration.
5. Conduct preliminary reviews of student organization constitutions to identify missing information or errors prior to final review by the Director.
6. Coordinate and facilitate quarterly make-up sessions for student groups that missed the initial orientation.
7. Assist in reviewing and updating policies and procedures related to student organizations in collaboration with the Director. 
8. Support the review and maintenance of the Runner Source Student Organization Handbook as directed.
9. Represent the office at resource fairs and campus events to provide information on student organizations and involvement opportunities.
10. Provide general guidance and support to clubs and organizations on event planning, budgeting, and purchasing processes.

Fraternity and Sorority Life

1. Serve as a co-advisor by assisting with advising fraternity and sorority governing councils by supporting adherence to local and national standards, tracking membership and dues, assisting with recruitment logistics, scheduling meetings, and maintaining attendance records.
2. Support the coordination of fraternity and sorority recruitment activities, Greek Week, and other community-wide events by assisting with event planning, logistics, and space reservations through 25Live.
3. Assist in collecting and compiling participation data, membership numbers, and event statistics for use in annual reports related to Fraternity and Sorority Life.
4. Provide support to the Greek Council Executive Board, Greek Council, IFC, NPC, and NPHC by attending meetings, offering guidance on procedures, and sharing information from the Director or campus administration.
5. Serve as a resource to fraternity and sorority members by providing information, clarification, and referrals related to university policies, event planning, and leadership development.
6. Attend regular council meetings and individual chapter meetings to provide updates, answer questions, and share reminders about campus requirements.
7. Encourage collaboration among student organizations and assist in promoting positive relationships and leadership development consistent with university and Greek Life values.
8. Serve as the main point of contact and assist in maintaining communication with national offices and umbrella organizations (NPC, NPHC, IFC), and coordinate information sharing between those entities and the campus.
9. Support the coordination of Greek Life expansion activities by helping communicate with interested groups, campus partners, and community stakeholders as directed.

Event Planning

1. Coordinate club fairs and other activities that create visibility for student organizations in collaboration with the Director.
2. Collaborate with campus partners and the Director to support the planning and implementation of events that enhance campus life, including recognition ceremonies such as the Student Leadership Hall of Fame and Student Leadership Awards.
3. Represent the department at campus-wide events and resource fairs to provide information about student engagement and organizational involvement opportunities.

Marketing and Communication

1. Manage departmental social media accounts to promote student organizations and events.
2. Assist with creating department newsletters to inform student organizations of important updates and upcoming events.  

REQUIRED QUALIFICATIONS:

EDUCATION & EXPERIENCE – Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or job-related field and one (1) year of recent related experience. Specialized experience during which the applicant has acquired and successfully applied the appropriate knowledge and abilities may be substituted for the required education on a year-for-year basis. Equivalent amounts of graduate level job related education may be substituted for the required experience.

SKILLS, KNOWLEDGE & ABILITIES (SKA’s) –

• Regular and reliable attendance is required.
• Ability to engage and motivate students through an enthusiastic, approachable, and student-centered approach.
• Ability to serve as a role model for undergraduate students and alumni volunteers. 
• Knowledge of the educational value of out-of-class involvement and its role in fostering student development, leadership, and community building.
• Working knowledge of the methods and problems of organization and program management; research and
• interviewing techniques; principles of individual and group behavior.
• Ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned.
• Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation.
• Basic knowledge to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations.
• Attention to detail.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
• Ability to use tact and diplomacy to effectively handle a broad range of high-level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
• Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University, with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Excellent communication skills; ability to effectively communicate information in a clear and understandable manner.
• Thorough knowledge of English grammar, spelling, and punctuation.
• Ability to interpret, communicate, and apply policies and procedures.
• Ability to maintain a high degree of confidentiality.
• Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and competence with a variety of computer applications, including word-processing, spreadsheets, databases, online systems, Internet, as well as online calendaring and email.
• Working knowledge of or ability to quickly learn University infrastructure.
• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.

PREFERRED QUALIFICATIONS:

• A master’s degree in a related field.
• Demonstrated previous leadership experience
• Demonstrated skills in an institutional/educational environment.
• Possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: LIGHT WORK – involves mainly sitting, up to 25% standing or walking; lifting medium weight objects limited to 25 pounds.

ENVIRONMENTAL FACTORS:

SPECIAL CONDITIONS:

SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment. You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

The California State University (“CSU”), including California State University, Bakersfield is committed to an inclusive and equitable community that values diversity and fosters mutual respect.  All students and employees have the right to participate fully in CSU programs, activities, admission, and employment free from discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking and retaliation. The CSU Nondiscrimination Policy prohibits discrimination and harassment based on any protected status, sexual harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, prohibited consensual relationships, and retaliation.

Campus contact for our Nondiscrimination policy is Melissa Carleton, Interim Title IX Coordinator & DHR Administrator, (661) 654-2713.