Salary and Benefits

PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $2,183.50 per month to $2,715.00 per month (Step 1 to Step 12). 

Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package.

Classification

Administrative Support Coordinator II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability.

About the Position

Please Note: Review of applications will begin on September 3, 2026.

This is a part-time (20 hours/week) position.

The College Link Program (CLP) provides specialized support services, not covered by the American with Disabilities Act (ADA), for students with Autism Spectrum Disorder (ASD). The program helps students who have been diagnosed with ASD transition and succeed in the higher education environment by leveraging their individual strengths to facilitate academic and social success. The CLP staff fosters student educational, career, social and independent living skills through creative and flexible approaches to individual needs. 

This position involves coordinating aspects of the College Link Program. Under the guidance of the CLP Program Coordinator, this position coordinates CLP students’ academic advising participation, social outings and volunteer days, coach training, and University Educational Plans (UEPs). Additionally, this position entails analyzing the operational effectiveness of CLP and developing changes in service delivery models to better meet programmatic goals.

Responsibilities

Support of Academic Advising

• Support CLP students with their academic advising. Encourage CLP students to make appointments with their advisors each semester, make note of these appointments, provide reminders to students, and arrange for coaches to accompany students to meetings when needed.
• In collaboration with the Program Coordinator and Academic Coaches, meet with each student to discuss key questions they should ask an adviser, documents they should request, and preferences/considerations they should mention to an adviser.
• Maintain and analyze data related to students’ estimated graduation dates. With the Program Coordinator, develop strategies and procedures to improve the program’s 4-year graduation rate.

Coordination of Social Outings and Volunteer Days

• Working closely with CLP Coordinator and coaches, coordinate social outings and on-campus activities for the students. Recruit student participation and coaches to support the event. Attend all events and track students’ progress on UEP goals.
• Coordinate CLP Volunteer days. This may include contacting local agencies, scheduling volunteer hours, recruiting student participation. Attend volunteer days and track student’s progress on UEP goals.

Analysis and Development of the Program 

• In collaboration with the Program Coordinator, collect data evaluating the effectiveness of the College Link Program in supporting its students’ graduation, retention, and skill development.
• In collaboration with the Program Coordinator analyze the operational effectiveness of the program’s services and individualized interventions for specific students.
• In collaboration with the Program Coordinator, develop changes to the College Link Program’s service delivery models to allow the program to better achieve programmatic goals.
• In collaboration with the Program Coordinator, develop new individualized interventions to support students in reaching their UEP goals.

Coordination of UEPs and Administrative Projects

• Review and edit End of Semester reports on students’ progress in UEP goals as needed, and craft new UEP goals, in collaboration with the Program Coordinator.
• Develop and implement databases and tracking systems designed to monitor aspects of the program including: UEP trackers, assignment trackers, lab staffing lists, and students’ schedules.
• With the Program Coordinator, finalize End of Semester Reports (UEP progress and program engagement) to be shared with the California Department of Rehabilitation.
• Support the Program Coordinator with developing other evaluations/ reports as needed for university and community stakeholders.
• Assist the Program Coordinator with scheduling academic coaches as needed.

Academic Coach Support 

• Develop training materials for academic coaches.
• In collaboration with the Program Coordinator, facilitate group debriefs and team training sessions.
• Support Academic Coaches with writing progress reports when needed.
• With the Program Coordinator, provide individualized support and guidance to coaches to facilitate their professional development.

Minimum Qualifications

• A fully functional knowledge of and skill in standard office procedures and practices.
• An ability to understand and operate in a variety of organizational structures.
• Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing.
• Ability to provide internal-facing and external-facing services with a customer service mindset.
• Knowledge of business mathematics beyond basic arithmetic.
• Ability to use and quickly learn new office support technology systems and software packages.
• Ability to work independently in setting up events and supporting cultural programming.
• These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or equivalents combined with several years of related office work experience.

Required Qualifications

• Working knowledge of general practices relevant to post-secondary support programs.
• Knowledge and skills applicable to coordinating post-secondary support services for individuals with Autism Spectrum Disorder (ASD).
• Foundational knowledge of public administration principles, practices, and methods.
• Basic knowledge of support, intervention, and service delivery models for individuals with Autism, including the ability to apply relevant concepts and strategies in practice.
• Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the College Link Program.
• Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.
• Ability to analyze data and make accurate projections.
• Ability to organize and plan work and projects including handling multiple priorities.
• Ability to make independent decisions and exercise sound judgement.
• Ability to compile, write, and present reports related to the College Link program.
• Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organization unit.
• Thorough knowledge of MS365 suite.

Preferred Skills and Knowledge

• 2+ years’ experience working with individuals with Autism.
• 2+ years’ experience coordinating a service, program or department.
• Master’s degree in Education, Speech Pathology, Educational Psychology, Counseling, Public Administration or a related field.
• Experience with Salesforce, Peoplesoft, Canvas, Adobe Sign, and/ or Bay Advisor.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment.  Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position.

All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department.

EEO Statement

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s  Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Other Information

All California State University campuses, including Cal State East Bay, are smoke and tobacco-free.  For more information, please visit our website here.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. 

Sponsorship

Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer.

Mandated Reporter

The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment.